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Terms of Service

Last updated: August 2025

Welcome to Clara AI ("we," "our," or "us"). By accessing or using our website, services, and applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Clara AI provides AI-powered Instagram profile generation services for businesses. Our platform helps businesses create compelling social media content, captions, and visual assets to enhance their online presence.

1. Acceptance of Terms

By creating an account, using our Services, or otherwise accessing our platform, you confirm that you:

  • Are at least 18 years old or have parental consent
  • Have the legal authority to enter into these Terms
  • Will comply with all applicable laws and regulations
  • Agree to be bound by these Terms and our Privacy Policy

2. Description of Services

Clara AI is a fully automated Instagram management platform. We create, schedule, and auto-publish Instagram posts directly to your account. We access Meta/Instagram only via the official Graph API with full automation capabilities.

Our Services include:

  • AI-powered Instagram profile creation and optimization
  • Content generation including captions, bios, and descriptions
  • Visual design and layout suggestions
  • Social media strategy recommendations
  • Related tools and features to enhance social media presence

3. User Accounts and Registration

To use certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Subscription and Billing

Our Services may be offered through various subscription plans with different features and pricing. By subscribing, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Automatic renewal of your subscription unless cancelled
  • Price changes with reasonable notice

Consumer Right of Withdrawal (EU/UK)

If you are a consumer resident in the European Economic Area or the United Kingdom, you have the right to withdraw from your initial purchase within 14 days without giving any reason. The withdrawal period will expire 14 days after the day of the purchase. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g., email). You may use the model withdrawal form in Annex I of Directive 2011/83/EU, but it is not obligatory. If you request that the Services begin during the withdrawal period, you acknowledge that you will lose the right of withdrawal once the Service has been fully performed, and you may be charged proportionally for the period until withdrawal.

You may cancel your subscription at any time by logging into your account settings or contacting our customer support at support@clarasocial.com. Upon cancellation:

  • Your subscription remains active until the end of the current billing period
  • You will continue to have access to paid features until expiration
  • No refunds are provided for partial billing periods

This limitation on refunds does not affect any statutory rights you may have, including the 14‑day withdrawal right described above.

5. User Content and Intellectual Property

You retain ownership of any content you upload or provide to our Services ("User Content"). However, by using our Services, you grant us a license to:

  • Use, process, and analyze your User Content to provide our Services
  • Generate derivative works based on your User Content
  • Store and transmit your User Content through our platform

You represent and warrant that you own or have all necessary rights, licenses, consents, and permissions to use and authorize us to use your User Content as described in these Terms. Any breach of this representation may result in the immediate suspension or termination of your account.

Our Services, including all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content"), are owned or controlled by Clara AI or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6. Acceptable Use Policy

You agree not to use our Services to:

  • Upload/request NSFW or sexual content
  • Upload or generate media with human faces
  • Create deepfakes, impersonations, or violate privacy/likeness rights
  • Buy/sell/promote likes, followers, views, or engagement
  • Scrape third-party sites or bypass API limits
  • Automate posting, messaging, follows, or interactions
  • Infringe IP or violate Meta/Instagram rules
  • Violate laws, harass, or promote harm
  • Violate any applicable laws or regulations
  • Upload malicious code, viruses, or harmful content
  • Engage in spam, harassment, or abusive behavior
  • Attempt to gain unauthorized access to our systems
  • Use our Services for illegal or harmful purposes
  • Create false or misleading content

7. Platform Rules

Use of Instagram/Meta via our product is subject to the platform's terms. We use the official Graph API and do not bypass rate limits or access controls.

8. Sanctions

We do not provide advertising or PR services to persons in Russia where prohibited by law.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations of Liability

Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARA AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to defend, indemnify, and hold harmless Clara AI, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit through our Services.

12. Force Majeure

Clara AI shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor strikes, government actions, or internet service provider failures.

13. Dispute Resolution

If you have any concerns or disputes about our Services, please contact us first at support@clarasocial.com within 30 days of the issue arising. We will attempt to resolve the matter informally within 60 days.

If we cannot resolve your concerns informally, any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in English and take place in Delaware, United States. The arbitrator's decision shall be final and binding.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Termination

Either party may terminate these Terms at any time. You may terminate by discontinuing use of our Services and closing your account. We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware, and you hereby consent to personal jurisdiction and venue therein.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clara AI regarding the use of our Services and supersede all prior and contemporaneous agreements and understandings.

18. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

19. Contact Information

If you have questions about these Terms, please contact us at:

Clara AI
Email: support@clarasocial.com