Terms of Service

Last updated: August 2025

Welcome to Clara AI ("we," "our," or "us"). By accessing or using our website, services, and applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Clara AI provides AI-powered Instagram profile generation services exclusively to businesses, commercial entities, and professionals acting in their business or professional capacity ("Business Users"). Our platform helps businesses create compelling social media content, captions, and visual assets to enhance their online presence. By accessing or using our Services, you represent and warrant that you are acting solely in a business or professional capacity and not as a consumer for personal, family, or household purposes. The Services are not intended for, and shall not be used by, individuals acting as consumers.

1. Acceptance of Terms

By creating an account, using our Services, or otherwise accessing our platform, you confirm that you:

  • Are at least 18 years old
  • Have the legal authority to enter into these Terms
  • Will comply with all applicable laws and regulations
  • Agree to be bound by these Terms and our Privacy Policy
  • Are acting exclusively in a business, commercial, or professional capacity
  • Are not a "consumer" as defined under any applicable consumer protection legislation, including but not limited to EU Directive 2011/83/EU, the UK Consumer Rights Act 2015, or similar laws in any jurisdiction
  • Acknowledge that the Services are designed for and marketed exclusively to Business Users
  • Waive any rights that may otherwise be available to consumers under applicable law, to the fullest extent permitted

2. Eligibility and Business Use Only

The Services are offered exclusively to businesses, commercial entities, sole proprietors, and professionals acting in their business or professional capacity. By using the Services, you represent, warrant, and covenant that:

  • You are a duly organized business entity, sole proprietor, or professional acting in your trade, business, craft, or profession
  • You are entering into these Terms for purposes relating to your trade, business, craft, or profession
  • You are not using the Services for personal, family, or household purposes
  • You do not qualify as a "consumer" under any applicable consumer protection laws, including EU, UK, Australian, or other consumer protection legislation
  • You waive, to the maximum extent permitted by law, any and all rights, remedies, or protections that may be afforded to consumers under applicable law
  • Any information provided during registration accurately reflects your business or professional status

We reserve the right to request documentation verifying your business status at any time. Misrepresentation of your status as a Business User constitutes a material breach of these Terms and grounds for immediate termination without refund.

3. Scope of Service

ClaraSocial provides access to AI generation tools. We make no warranty regarding the quality, accuracy, or commercial viability of the generated content. The Service is considered "Delivered" immediately upon the User's first successful login, regardless of whether the User utilizes the tools.

Our Services provide access to tools for:

  • AI-powered Instagram profile creation and optimization
  • Content generation including captions, bios, and descriptions
  • Visual design and layout suggestions
  • Social media strategy recommendations
  • Related tools and features to enhance social media presence

Clara AI reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services. You acknowledge that the Services are dependent on third-party APIs (such as Meta/Instagram) and that changes to these APIs may negatively affect the Services.

4. User Accounts and Registration

To use certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

5. Subscription and Billing

Our Services may be offered through various subscription plans with different features and pricing. By subscribing, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Automatic renewal of your subscription unless cancelled
  • Price changes with reasonable notice

No Refunds; Business-to-Business Transaction

You acknowledge and agree that your subscription to the Services constitutes a business-to-business transaction. As a Business User, you expressly acknowledge that consumer protection laws, including but not limited to the right of withdrawal under EU Directive 2011/83/EU, the UK Consumer Contracts Regulations 2013, the Australian Consumer Law, and similar consumer protection statutes in any jurisdiction, do not apply to your use of the Services.

ALL FEES ARE NON-REFUNDABLE. You acknowledge that no refunds, credits, or chargebacks will be provided under any circumstances, including but not limited to:

  • Dissatisfaction with the Services
  • Failure to use the Services during a billing period
  • Account termination or suspension for violation of these Terms
  • Changes to the Services or features
  • Business closure or change in business needs
  • Any other reason whatsoever

By subscribing, you expressly waive any right to claim a refund under any consumer protection law or regulation and confirm that you have no such entitlement as a Business User. You further agree not to initiate chargebacks or payment disputes; any such action shall constitute a material breach of these Terms.

Notwithstanding the foregoing, Clara AI reserves the sole and absolute discretion to issue refunds, credits, or other remedies in cases of documented technical failures directly attributable to our Services. Any such remedy shall be granted entirely at our discretion and shall not establish any precedent, entitlement, or obligation for future claims.

You may cancel your subscription at any time by logging into your account, opening the "Subscription" window, and clicking the "Cancel Subscription" button. Upon cancellation:

  • Your subscription remains active until the end of the current billing period
  • You will continue to have access to paid features until expiration
  • No refunds, prorated or otherwise, will be provided

6. User Content and Intellectual Property

You retain ownership of any content you upload or provide to our Services ("User Content"). However, by using our Services, you grant us a license to:

  • Use, process, and analyze your User Content to provide our Services
  • Generate derivative works based on your User Content
  • Store and transmit your User Content through our platform

You represent and warrant that you own or have all necessary rights, licenses, consents, and permissions to use and authorize us to use your User Content as described in these Terms. Any breach of this representation may result in the immediate suspension or termination of your account.

Our Services, including all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content"), are owned or controlled by Clara AI or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Acceptable Use Policy

You agree not to use our Services to:

  • Upload/request NSFW or sexual content
  • Upload or generate media with human faces
  • Create deepfakes, impersonations, or violate privacy/likeness rights
  • Buy/sell/promote likes, followers, views, or engagement
  • Scrape third-party sites or bypass API limits
  • Automate posting, messaging, follows, or interactions
  • Infringe IP or violate Meta/Instagram rules
  • Violate laws, harass, or promote harm
  • Violate any applicable laws or regulations
  • Upload malicious code, viruses, or harmful content
  • Engage in spam, harassment, or abusive behavior
  • Attempt to gain unauthorized access to our systems
  • Use our Services for illegal or harmful purposes
  • Create false or misleading content

Fair Use: We reserve the right to enforce quotas and usage limits to prevent abuse and ensure service stability. If we determine that your usage significantly exceeds the average usage of other customers (e.g., excessive generation requests), we may throttle your access or suspend your account without notice.

8. Platform Rules & Third-Party Dependency

8.1. Third-Party Risk: You acknowledge that our Services interact with third-party platforms (e.g., Instagram, Meta). We are not responsible for, and expressly disclaim all liability regarding, any changes to these platforms' APIs, terms of service, or policies that may affect the functionality of our Services.

8.2. Account Bans: You are solely responsible for complying with Instagram's Community Guidelines and Terms of Use. Clara AI is not liable for any actions taken by third-party platforms against your account, including warnings, suspensions, shadowbans, or permanent bans.

8.3. No Affiliation: Clara AI is an independent third-party service and is not affiliated with, endorsed by, or sponsored by Meta or Instagram. We use the official Graph API and do not bypass rate limits or access controls.

9. Sanctions

We do not provide advertising or PR services to persons in Russia where prohibited by law.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimers and Limitations of Liability

Limitation of Support Scope: Technical Support is strictly limited to (a) Account Access/Login issues and (b) Billing discrepancies. Clara AI does not provide creative consulting, prompt engineering advice, or qualitative feedback on generated content. Inquiries falling outside this scope will be redirected to our Self-Service Help Center and may not receive a response from our support team.

Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

You acknowledge that as a Business User, you possess the requisite sophistication and experience to evaluate the suitability of the Services for your business purposes. The disclaimers and limitations set forth herein are fundamental elements of the bargain between sophisticated business parties and reflect a fair allocation of risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARA AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to defend, indemnify, and hold harmless Clara AI, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit through our Services.

13. Force Majeure

Clara AI shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor strikes, government actions, or internet service provider failures.

14. Dispute Resolution

Pre-Dispute Notice: Before initiating arbitration or a chargeback, User must submit a request via our Help Center. Failure to do so waives the right to a refund.

Binding Arbitration: Any dispute shall be resolved via binding individual arbitration. The prevailing party shall be entitled to recover all legal fees and arbitration costs.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Termination

Either party may terminate these Terms at any time. You may terminate by discontinuing use of our Services and closing your account. We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware, and you hereby consent to personal jurisdiction and venue therein.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clara AI regarding the use of our Services and supersede all prior and contemporaneous agreements and understandings. You acknowledge that you have not relied upon any representation or statement not contained herein. The parties confirm their intent that these Terms constitute a business-to-business contract and that no consumer protection laws shall apply.

19. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

20. Contact Information

If you have questions about these Terms, please contact us via our:

Clara AI
Help Center & Contact Form